Customer satisfaction survey - GetawayVillas
Please help us offer a better service. Answer as many questions as you like.

Name Stayed in villa Month and year
 
email*
 

 

In Summary - Your overall experience

From booking through our Company to your stay at the villa and location and the service from the Owners and their Agents.

Most liked:

Could be improved:

We might book again We will recommend to family and friends We will do neither

Do we have your permission to publicise excerpts from your comments?

We identify the source of any comments that we use with the first name and an initial of the reviewer and the month and year in which they visited the property (e.g. John P, May 2019)

 

The Villa

1 First impressions of the villa Pleasant surprise As expected Disappointing
2 The region Pleasant surprise As expected Disappointing

  Please rate the following        
   
Excellent
Very Good
Good
Bad
3 Overall facilities
4 Cleanliness on arrival
5 Condition of rooms
6 Heating/cooling within the villa
7 The Welcome Grocery Pack
8 Support from the local Agents
9 Overall value for money

Any other comments/suggestions

 

The Website

1 The structure and clarity of our website Excellent OK Confusing
2 The amount of information presented Just right Too much Not enough
3 The accuracy of the villa description Spot on Oversold Undersold
4 The accuracy of the region description Spot on Oversold Undersold
5 The villa pricing information Clear Could be improved Confusing
6 The booking process Clear Could be improved Confusing
7 The clarity of directions to the villa Clear Could be improved Confusing

Please add any other comments/suggestions regarding the website in the text area below

Please tick the box below and click on the "Submit" button. You will receive a copy of the submission.

 

 

 

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